Mindsystems will make every reasonable effort to ensure quality and security in the delivery of its online services. This involves the regular review and auditing of our handling and distribution processes. Additionally, we will ensure that security methods are as comprehensive and controlled as reasonably possible.

There are, however, some circumstances under which Mindsystems cannot extend this control. In such cases the customer agrees to hold Mindsystems and its representative immune to any liability or damage that may arise. These circumstances include:

• A deliberate and successful attack upon Mindsystems security or data storage facilities resulting in data loss, partial corruption, electronic virus transmission through our systems or exposure of customer information.
• An illegal or malicious act that results in data loss, electronic virus transmission through our systems or exposure of customer information.
• Any accident outside Mindsystems's reasonable control that results in data loss, electronic virus transmission through our systems or exposure of customer information.
• Any act of war, act of terrorism, civil disturbance, natural event or legal enforcement that negatively impacts the customers dealings with Mindsystems.
• Third party negligence that results in data loss, electronic virus transmission through our systems or exposure of customer information.
• Any violation of a customers privately held third party contracts or agreements.
• Any uncontrollable system failure that results in data loss, electronic virus transmission through our systems or exposure of customer information.
• Any act that through dealing with the customer unknowingly associates Mindsystems with an illegal outcome, as defined under current Australian law.

Contact Information:

If you have any questions concerning this policy please contact us on 1300 200 555 or +61 3 9999 1300 if calling from outside Australia.