This error indicates a critical update is required for Mindsystems ThemeReader, and that this update has not been performed within the specified time frame.

To fix this, click here to download and run the update. Save it to your desktop. After downloading look for the 'Update.exe' file and double click. Follow all steps carefully.

Why does this occur?

Periodic minor updates are delivered automatically to Mindsystems ThemeReader, but occasionally major engine updates are required that involve a simple manual update process. While these updates are rare, when they occur it is important they are done immediately upon notification.

Sometimes when a major update has not been performed and a certain time frame has lapsed, the software requires updating before any more conversions can be performed.

A common cause is when documents are sent as PDF or Word document and appear to be text, but in actual fact are a physical scan of a fax or letter, and therefore is actually a image captured within the file. In this case there is technically no text for the engine to interpret and this error will occur.

In some rare cases, an image placed at the start of a document can cause the engine to stall and then think there is nothing else in the document except images. This can therefore result in 'Empty Signature' errors.

Parsing errors indicate there is a specific block of text or character that is causing the read process to stall or terminate early. They are usually caused by invalid characters or corruption in the file. In the case of PDFs, the file is composed by a third party software that deviates from the PDF standard (there are many varieties of the PDF format). 

Adobe® PDF: PDFs can be produced in many different formats and there are a multitude of third party encoding styles. Some third party applications deviate from Adobe standards when producing PDFs. Mindsystems ThemeReader is bench-marked against the current accepted standard, please be aware that non standard PDF encoding or security settings can cause read/parsing errors and in some cases can be outside of our control in terms of technical resolution.

Embedded in the software is a auto update / check function that performs a basic check to see if all components are up to date. We have found in some rare cases, some systems (based on security setup and anti-virus setup) interpret this module as a Advertising module and give a generic warning to that effect, when in reality it has nothing to do with advertising at all.

The Mindsystems Privacy Policy protects your information from being distributed for advertising, and certainly not without explicit permission. The only way this software communicates at all to the outside world is to check for new software updates, even registration is optional.

It is also worth noting that this message is actually suppressed in a vast majority of installations as it is benign.

(661:210) The attribute 'AttachmentId' on this element is not defined in the DTD/Schema.

In this case you should perform an update on MindManager. This error usually occurs when using a very early release/build of MindManager 6. You can check this by going to the 'Help' menu in MindManager and then selecting 'About MindManager'.

Any MindManager release around late 2005 or early 2006 may have problems.

The reason being is that ThemeReader was first designed and tested some time after Sept 2005, and there are some interface inputs that have changed since then.

To update MindManager, go up to the 'Help' menu, select 'Check for Updates'. You should be offered a version upgrade here, follow the steps as prompted.

Once the update is done, go to 'Start' menu then 'All Programs' and then 'Mindsystems ThemeReader' and then 'Uninstall Mindsystems ThemeReader'. Restart your PC and try a fresh install of ThemeReader again.

It should then work normally.

If you double click the Mindsystems ThemeReader application icon, or right click a file and nothing happens, it is most likely that the application is failing to start at all. If you have been able to run the application previously, then you can rule out the possibility of account restrictions blocking your ability to run the software.

Windows may have a problem associating the shortcuts with the application or there may be some other type of transient system issue, in such cases a reboot is advisable as a first step. If this fails to resolve the issue follow the steps indicated in the 'Repair Corrupted Installation' topic in the online help files (click here) to ensure your install is not corrupted in some way.

If the document you are trying to convert was originally a Word 2003 document that has been converted or upgraded to 2007 .docx as part of the Vista/Office upgrade path, you may experience some issues converting the file with ThemeReader. 

THIS IS NOT A FAULT IN MINDSYSTEMS THEMEREADER.

Microsoft's upgrade converter places an undefined/illegal XML character into the document when converting a Word 2003 DOC file into a DOCX 2007 document.

This rogue character makes the document.xml file in the docx container invalid, resulting in an empty text extract for Mindsystems ThemeReader. A workaround is to save the document as a Word 2000/2003 doc or create a new Word 2007 document and paste the content into the new file.

Mindsystems ThemeReader requires .NET 2.0 or higher framework.

Invocation errors or exceptions usually indicate the .NET framework on the PC is corrupted and requires re-installation or repair. In such cases Mindsystems can offer suggestions/recommendations on how to get support from Microsoft, but ultimately advice must be sought directly from Microsoft on the exact repair procedures for your particular operating system version.

ThemeReader uses either MindManager or KnowledgeLink to display its output. Both MindManager and KnowledgeLink are separate software applications that need to be installed to view your theme results.

This error is telling you that the output has been generated successfully by ThemeReader, but Windows cannot detect either KnowledgeLink or MindManager and so the results cannot be displayed.

You can control which application you output to (either MindManager or KnowqledgeLink) by pressing the 'Options' button on the ThemeReader console, then selecting the 'Application' drop down list.

On systems that have (or have had previously) the third party program 'Winzip' installed, install conflicts may occur when first trying to setup MindManager. This is due to the Winzip version on the PC being out of date.

To overcome this download this installer and try the process again:

http://www.mindsystems-esd.com/secure/us_sample/MM70-E-429_Pro.exe